Privacy Policy

1. Introduction

At Freytor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics management platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and business details
• Payment and billing information
• Shipping addresses and recipient information
• Account credentials and preferences

Usage Data

We automatically collect certain information when you use our platform, including IP addresses, browser types, device information, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete shipping transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize our platform
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information, including:

• 256-bit SSL encryption for all data transfers
• SOC 2 compliant data centers
• Regular security audits and penetration testing
• Employee access controls and data handling policies
• Daily encrypted backups

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Shipping carriers: To fulfill delivery services
• Payment processors: To process transactions securely
• Service providers: Who assist in platform operations
• Legal authorities: When required by law

6. Your Rights (GDPR Compliance)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@freytor.com

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: